北京航空航天大学主页平台系统宋文燕--中文主页-- Integrating Kano Model and Grey–Markov Chain to Predict Customer Requirement States. Journal of Engineering Manufacture

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Integrating Kano Model and Grey–Markov Chain to Predict Customer Requirement States. Journal of Engineering Manufacture

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合写作者： Xu Z, Ming X,Song W
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